**NEW HCQ TIP SHEET – partnering with consumers on COVID-19

On request from Hospital and Health Service staff, Health Consumers Queensland has created a brand new HCQ tip sheet for staff on how to involve consumers in COVID-19 planning, decision-making and communications . We hope you find this clear, simple and useful.  We have sent it to HHS Chief Executives and Engagement Advisors.  Please circulate it to any staff and consumers you know who should be partnering together on the local development of COVID-19 strategy and communication.

Download the tip sheet >

COVID-19 Community of Interest

If you would like to be a part of a statewide group of consumers who are interested in being involved on COVID-19 responses, please register your details via the link below. 

Sign Up >

Join the Royal Flying Doctor Service Queensland Section Consumer Advisory Group

Closing date: Monday 16 January 2023

The Royal Flying Doctor Service Queensland Section (RFDS) is seeking eight health consumer or carer representatives to participate in the newly established Consumer Advisory Group in 2023.

  • Provide a consumer and community perspective to improve RFDS health services in regional, rural and remote Queensland and the experience of others using the service.
  • Share your lived experience as a health consumer to help improve and influence RFDS health services.
  • Participate in focus groups/working groups/governance committees in areas of interest within the organisation.

Find out more and apply here >

Join Queensland Maternity and Neonatal Clinical Network Steering Committee

Closing date: 9am, Monday 30 January 2023

The Department of Health is providing two (2) health consumer representatives with a unique opportunity to participate on the Queensland Maternity and Neonatal Clinical Network (QMNCN) Steering Committee. 

The position requires personal experience as a health consumer, strong links with maternity and neonatal community groups/networks and the ability to present practical advice that reflects health consumers’ real-life experiences. Your contribution as a consumer representative will help to improve and support clinical services.

As the peak body of clinical expertise in Queensland the Clinical networks serve as an independent point of reference, for clinicians, consumers, Hospital and Health Services and the Department of Health. The Clinical Networks guide quality and improvement reform and support clinical policy development, emphasising evidence-based practice and clinical consensus to guide implementation, optimisation and provision of high-quality consumer focused health care.

Find out more and apply here > 

Join a youth action group to design a practice manual for health professionals

Closing date: 9am, 20 December 2022 

The Queensland Child and Youth Clinical Network (QCYCN) have an exciting opportunity for up to eight (8) young health champions to join a youth action group to design a practice manual for health professionals. The QCYCN would like to create this manual in partnership with young health consumers 12-25 years of age. The manual aims to guide best practice with AYAs for all health professionals across all areas of healthcare in Queensland.

Find out more and apply here > 

Work with a multidisciplinary group to achieve safe, high quality care in outpatient clinics and services

Closing date: 5pm, Monday 21 November 2022

Patient Safety and Quality, Clinical Excellence Queensland is seeking two (2) health consumer or carer representatives to participate in a working group for the planned statewide Outpatient Department patient experience survey that will commence from May 2023.

The survey will capture real-time Patient Reported Experience Measures (PREMs) from patients of Outpatient clinics to support clinicians in partnering with patients to achieve safe, high quality care.

The working group members will include consumer representatives, doctors, nurses, allied health professionals, administrative and clinic managers and project leads. Members will be invited to share their experience and expertise by providing input into the selection of the survey questions and survey design.

Applicants will have a lived experience accessing Queensland Health’s Outpatient Department clinics or services. You’ll also have working group / committee experience, either at the Statewide or Hospital and Health Service level and an interest in the delivery of treatment and care arranged through Outpatient clinics and services.

Find out more and apply here > 



Join QUT’s Consumers in Research workgroup

Closing date: 9am, Monday 28 November 2022 

The Centre for Healthcare Transformation, Queensland University of Technology (QUT) is seeking up to three consumer or carer representatives, to join their Consumers in Research Workgroup.

The aim of the Consumers in Research Workgroup is to provide advice and support to researchers to partner with consumers throughout their research projects and be involved in various research activities including planning, conducting the research (asking the questions) and communicating the outcomes.  At meetings, consumer representatives will be required to provide practical advice regarding key responsibilities including:

– grant applications
– research processes that include consumers
– resources for clinical and research staff
– strategic plans.

Find out more and apply here > 


Join an independent review panel to establish child mental health and wellbeing hub services in Queensland

Closing date: 9.00am Friday 11 November 2022

The Mental Health Alcohol and Other Drugs Strategy and Planning Branch (MHAOD SPB) invites one consumer or carer representative to join a new Independent Review Panel. The panel will provide advice in the EOI process to identify Lead Providers who will establish and operationalise the Head to Health Kids Service in Queensland.

The Head to Health Kids Service in Queensland will be designed and operate as a child mental health and wellbeing service for children aged 0-12 and their families, targeting mild to moderate emerging complexity.

This opportunity would suit a consumer/ carer representative with:

  • extensive level committee experience, or review panels either at the Hospital and Health Service, or Statewide level. For example, your local Hospital and Health Service (HHS), community organisations, Primary Health Networks (PHNs), research organisations or at a Statewide Level such the Department of Health.
  • experience on committees related to child, youth, family health, mental health and wellbeing service development or delivery.
  • experience in health as a consumer (with lived childhood experience), or parent or carer.

Find out more and apply here > 

HCQ’s Annual Forum 2022

“Inspirational, connected group of passionate people making a difference in healthcare makes the HCQ forum excel. It is fabulous to see expansion and growth in consumer engagement and partnership practise across the state. Well done.” (Forum attendee)

It was wonderful to be finally reunited with so many consumers and health staff and to welcome new faces both online and on the Sunshine Coast for our long-awaited Annual Forum on 13-14 October 2022. 

Held across two days, it gave an opportunity for more than 200 people to gather face to face (and more on-line), to share insights and learn from others, with workshops, panel discussions, presentations and an evening networking event.  


Steering Committee Member for Queensland Trauma Clinical Network

Closing date: 9am, Friday 9 December 2022

Do you have a lived experience of trauma care in Queensland and six months’ experience on a health committee?

Clinical Excellence Queensland (CEQ) invites one health consumer or carer representative to participate on the Steering Committee for the Queensland Trauma Clinical Network (QTCN). (more…)

Host a kitchen table discussion or yarning circle to inform the new Queensland Women’s Health Strategy

Closing date: 4pm, Friday, 4 November 2022

Health Consumers Queensland has an opportunity for 20 health consumers to host a Kitchen Table Discussion or Yarning Circle with their local community connections to inform the new Queensland Women’s Health Strategy.

About the project
The development of a new Queensland women’s health strategy will be led by the Minister for Health and Ambulance Services and is a signature action of the Queensland Women’s Strategy 2022-27 (Queensland Women’s Strategy) released in March 2022. As outlined in the Queensland Women’s Strategy, the Queensland Government is committed to advancing the rights and interests of women and girls and to work to achieve gender equality in Queensland. This includes implementing a Queensland women’s health strategy to address health inequity and improved accessibility to healthcare for women and girls. Specifically, the Queensland Women’s Strategy commitment is: Strengthening the health and wellbeing of women and girls, including through a new dedicated Queensland Women’s Health Strategy.


Host a kitchen table discussion or yarning circle in Central Queensland, Wide Bay and Sunshine Coast regions about stronger compassionate communities

Closing date: 4pm, Sunday 20 November 2022

Health Consumers Queensland has an opportunity for ten consumers and/or carers living in the Central Queensland, Wide Bay, and Sunshine Coast region to host a Kitchen Table Discussion or Yarning Circle with 10 local community members to develop stronger Compassionate Communities.

Compassionate Communities are communities in which everyday people, just like you, play a role in supporting others in your community as they age, near the end of their life, or through death and grief. For example, they may do this by sharing resources or supporting a community member with everyday tasks.

Central Queensland, Wide Bay, Sunshine Coast Primary Health Network (PHN) are looking to support their community members caring for others through providing them with:
•     networks of local people with shared roles and values,
•     access to key resources to support them to continue to play this role, and
•     to hear from them what else is needed to support this community led work.

The Kitchen Table Discussions and Yarning Circles will assist the PHN to understand what support and resources are most needed by the community.