News, Updates and What's On

eNews December 2021

A holiday message to our wonderful health consumers, carers and health staff across Queensland

If we have learnt anything during the COVID-19 pandemic, it is that we don’t know exactly what the future may hold. Regardless of what unfolds, what we can and have been doing, is working to ensure the health system and consumers are prepared for any eventuality.

I would like to thank our incredible and diverse network of consumers for continuing to answer the call (sometimes at very short notice) to share your experiences and insights to improve health care for yourselves and your communities.

2021 has been a huge year. Read our final eNews of the year to see the incredible amount of engagement that our small but passionate team of staff have facilitated.

Read the December eNews >

enews – October 2017

In this issue:


  • Have your say: value-based healthcare for Queensland
  • Public Consultation to develop My Health Record secondary use of data framework now open
  • Have your say: Healthy Kids, Healthy Futures
  • National Carers Week: Carers Count
  • Access to healthcare: a fundamental human right
  • CHF seeks views on new strategic plan
  • 2017 QCYCN Forum Culture for Kids: Integrating communities and system
  • Good Life, Good Death Expo
  • New National Safety and Quality Health Service Standards launched next month
  • Patients welcomed to hospital by the “Sign Guy”
  • Gather My Crew: an online rostering tool to get the help you need in times of crisis

….and much more


enews – September 2017

In this issue:

  • Growing Deadly Families Forum
  • Webinar Survey: Tell us what you want
  • Ask the Experts webcast: Prostate Cancer – What you need to know
  • What is Stepped Care?
  • Health Minister hears consumer case for health reform

….and much, much more.

Health Consumers Queensland Annual Forum 2018: “The next generation of partnering”

Next year, Health Consumers Queensland’s Annual Forum will be held over two days Thursday 14 until Friday 15 June 2018 at the Royal International Convention Centre, Brisbane with the theme of “The next generation of partnering”.

Health Consumers Queensland’s signature event will have an exciting new two-day format, featuring:

  • Training workshops for health staff and consumers and carers
  • Speed networking
  • Inaugural Health Consumers Queensland’s Consumer Awards Evening
  • A wide range of presentations showcasing Queensland- wide best practice, consumer and community engagement

We look forward to welcoming health consumers and carers, Queensland Health staff, Hospital and Health Service staff, Primary Health Networks, consumer and community organisations, researchers and health leaders from across Queensland to share learnings about “The next generation of partnering”.

Further details, including a program outline, call for abstracts, consumer travel assistance applications and how to register, are coming soon.

For more information email [email protected]

enews – June 2017

In this issue:

  • From the Chair
  • 2017 Annual Forum Highlights – Townsville
  • What Have We Been Up To?
  • Welcome Reema
  • Change to the way your GP can view your public hospital information
  • Seeking Feedback
  • Going to the doctor?   Don’t draw a blank at your next visit
  • Have Your Say: Nurse to Patient Ratios Survey

Pelvic Mesh Implants – Submissions and Support

Women who have had mesh surgically implanted to treat vaginal prolapse or urinary incontinence are invited to respond to this survey from Australia’s state, territory and national peak consumer groups, including Health Consumers Queensland. Your experiences will be vital to inform a joint Senate submission being drafted by our organizations.

(Note that mesh can also be referred to as tape, a sling, or TVT)

This survey is now closed. Health Issues Centre would like to thank all of the women who have bravely shared their experiences of pelvic mesh implants. We will continue working on behalf of all mesh injured women. You can follow updates on .

General information

Information sheet on transvaginal mesh

Story from The Project on transvaginal mesh implants

The Project’s page with further information, links & statements (please note that they currently have the incorrect address listed for the Qld complaints body, the correct address being

Information from the Australian Commission on Safety and Quality in Healthcare

read more…

eNews – March 2017

In this issue:

  • From the Chair
  • From the CEO
  • 2017 Annual Forum Update
  • Consumer and Community Engagement Framework Launch
  • Free to good home
  • Consumer Networking
  • Training and Webinars
  • Healthy Cover Checklist and Survey
  • Metro North Health Forum 2017 – Evolution or Revolution: A journey to better health
  • NDIS: Roma and Surrounds Participant, Family and Community Sessions
  • Consumer Opportunities
  • Helpful Resources

Graduate Certificate in Consumer and Community Engagement

We have partnered with the Health Issues Centre in Victoria to provide the Graduate Certificate in Consumer and Community Engagement course that has been tailored for Queensland.

This four-day course is aligned with the NSQHS – Standard 2 and is for staff working in health services and other health-related organisations. It is designed for quality managers, clinical team leaders, consumer engagement coordinators and staff, government officers and others seeking training and national accreditation.

This accredited program will be run over four (4) days on Tuesday 20 June – Wednesday 21 June, and Tuesday 11 July – Wednesday 12 June, 2017.

Each day will run from 9.30am – 4.30pm.

Read More >

eNews – February 2017

In this issue:

  • Partnering with Consumers
  • 2017 Annual Forum update
  • 2015-16 Annual Report
  • Consumer Networking Sessions
  • Consumer Training
  • How do you make your ward the most popular in the hospital?
  • Asking the right healthcare questions

…and more.

read more…

December eNews

In this issue

  • From our Chair
  • From our Chief Executive Officer
  • In the Spotlight: Dean Johnson
  • Consumer opportunities
  • Speaker Bureaus

And more….

Call for Abstracts NOW OPEN

Health Consumers Queensland is pleased to announce the call for abstracts are now open for the 2017 Annual Forum!

We invite presenters to submit abstracts for presentations focusing on the main theme: Power and Passion: Culture change though consumer engagement and partnerships.

Call for Abstracts closes 10 January 2017.

Full abstract guidelines and template can be found here: PDF or Word Document.


< Visit 2017 Forum Page


For QH Staff: Fundamentals of Consumer Partnership

24 May,9:00 am - 11:00 am
24 & 25 [email protected] Open to all Queensland Health staff regardless of your experience with ...

For Consumers: Fundamentals of Consumer Partnerships

14 June,4:00 pm - 6:00 pm
14 & 15 [email protected] 4.00-6.00pm Our signature Fundamentals of Consumer Partnerships training has been ...