Latest Updates

Magic bullet or bitter pill: What the COVID vaccine means vulnerable people

Many consumers are living with chronic or multiple conditions which mean they are in category 1B, which is rolling out now. For this reason they experience a real sense of urgency for them to get the information they need about the vaccine: is it safe for them (and their specific circumstances), how and who can they have this safety conversation with, and when they will be vaccinated. Read the issues paper >

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Your questions and concerns about the COVID-19 vaccine roll-out in Queensland

In the past 4 weeks, Health Consumers Queensland has hosted two Q&A Forums about the COVID-19 vaccine roll out in Queensland: The first enabled consumers from across our network to put their questions to Queensland’s Chief Health Officer (CHO), Dr Jeannette Young. The second was specifically for Aboriginal and Torres Strait Islander health consumers who put questions to the CHO and the Chief Aboriginal and Torres Strait Islander Health Officer and Deputy Director-General Aboriginal and...

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A seat at the decision-making table

As the State faces an uncertain economic future with the pandemic draining the public purse, a looming recession and a significant burden of chronic disease and health inequity, key decisions about funding, resourcing and service priorities are only going to get tougher. However, currently, consumers do not have a seat at the table to help shape these decisions even though their health care and health outcomes are directly affected by them. At Health Consumers Queensland’s latest Consumer...

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The COVID-19 vaccine roll-out in Queensland: What would build your confidence?

Amidst intense media coverage and the release of limited information by the Commonwealth and State Governments, our first Consumer Conversation of 2021 focused on hearing what consumers are looking for from Queensland Health’s engagement and communications to underpin informed decision-making and instill public confidence in the plans to roll out the COVID-19 vaccination. Prior to the event, Dr John Wakefield, Director General, Queensland Health sent us this message: "Our big challenge now is...

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A holiday message to our wonderful health consumers, carers and health staff across Queensland

Finally, we are at the end of this never-ending year. As news started to filter through at this same time last year of a concerning new virus, few of us could have foreseen that COVID-19 would go on to wreak havoc and heartbreak across the globe on such a massive scale. We know that in many ways we are ‘lucky’ here in Queensland but we are also aware that in order to contain the virus we have had to bear the consequences of strict and sometimes painful restrictions. You may have lost a loved...

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Going the extra mile in 2020

From a sombre starting point at the onset of lockdown when the Health Consumers Queensland team were faced with the prospect of COVID-19 significantly impacting the work of the many wonderful health consumers on our network as well as our engagement partners at Queensland Health, we are instead ending the year able to celebrate extraordinary growth across the health engagement space with you all. We have never seen such incredible numbers. And we are so proud of how hard we have all worked...

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eAlert: Looking back and looking forward with consumers from our COVID-19 Community of Interest

2020 will go down as the year when consumers in Queensland stood shoulder to shoulder with their public health system thanks to the efforts of so many committed and passionate consumers and dedicated consumer champions within Queensland Health. So please forgive us if we shed quite a few happy tears during our final Consumer Conversation for the year on Wednesday. Fourteen consumers, Health Consumers Queensland team members and Dr Alex Markwell, Chair of the Queensland Clinical Senate and a...

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2020: the year when consumers in Queensland stood shoulder to shoulder with their public health system

2020 will go down as the year when consumers in Queensland stood shoulder to shoulder with their public health system thanks to the efforts of so many committed and passionate consumers and dedicated consumer champions within Queensland Health. So please forgive us if we shed quite a few happy tears during our final Consumer Conversation for the year on Wednesday.  There was so much to celebrate by the fourteen consumers, Health Consumers Queensland team members and Dr Alex Markwell, Chair of...

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Consumer article: Consumer co-researchers making a difference: and a call to action for occupational therapists

New findings following a study on consumer involvement in occupational therapy health-related research have revealed that comprehensive consumer-researcher partnerships may not be common-place in occupational therapy research in Australia. The research team from Griffith University, QE11 and PA Hospitals included three academic researchers and two consumer co-researchers. One of the consumers, Elizabeth Miller, is a member of the HCQ Consumer Network, and the other is Bernadette Tanner....

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eAlert: Why Queensland’s consumer partnerships during COVID-19 are standing out

The Consumers Health Forum of Australia has recognised Queensland's lead on consumer engagement and influence in the health system's COVID-19 response after publishing a leading article by Melissa Fox, CEO of Health Consumers Queensland in their latest eJournal. In the article, Melissa shares the exceptional outcomes of the partnerships between consumers and the health system which grew in strength, trust and influence from a faltering start at a very challenging time. The peak national...

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Fundamentals of Consumer Partnerships for Health Staff (online)

Intermediate skills Begins 12 pm 24 May 2 x 1 hour online sessions. Our signature 4-hour training repackaged for online delivery. Get a deeper understanding of consumer partnerships in Health. Understand your role as health staff in supporting effective consumer partnerships. You will need to register for each session separately. Read more or register >  

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Engagement Snack Pack for Health Staff (online)

Introductory skills Weekly sessions begin 29 April 4 x 30 minute online sessions. For staff just starting out or new to consumer partnerships. Bite sized sessions to get you started. Conveniently delivered during lunch times. You will need to register for each session separately. Read more or register >  

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Fundamentals of Consumer Partnerships for Health Consumers (online)

Intermediate skills Held over two sessions: 12pm 31 May and 12pm 2 June 2 x 1 hour online sessions. Our signature training adapted for online delivery. Get a deeper understanding of consumer partnerships in health. Understand your role as a consumer representative better. You will need to register for each session separately. Read more or register >  

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Second vaccine Q&A forum for First Nations consumers

Over 60 Aboriginal and Torres Strait Islander people from across Queensland attended our second Q&A session on COVID-19 vaccinations. Health Consumers Queensland hosted a panel of Aboriginal and Torres Strait Islander health leaders to answer questions from the community. Panel guests included: Dr Mark Wenitong is from the Kabi Kabi tribal group of South Queensland, and has worked in government, peak bodies and the Aboriginal and Torres Strait Islander community controlled sector both in...

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Vaccine Q&A for First Nations Consumers

Online Q & A with Chief Health Officer and Chief Aboriginal and Torres Strait Islander Health Officer 3 March 2021 Almost 100 people joined Health Consumers Queensland's Q&A Forum for First Nations consumers, carers and health workers on the COVID-19 vaccine roll-out. Queensland's Chief Health Officer, Dr Jeannette Young, and Queensland's Chief Aboriginal and Torres Strait Islander Health Officer and Deputy Director-General, Aboriginal and Torres Strait Islander Health, Ms Haylene...

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