Closing date: 9am Monday 12 October 2020.

The Telehealth Support Unit is seeking active membership from two (2) health consumer representatives on the newly formed Telehealth Advisory Group (TAG).

The TAG focuses on improving Queenslanders’ access to health care through the use of technology, and is part of the new endorsed Telehealth Governance Framework and is sponsored by the Telehealth Support Unit (TSU), a team within the Healthcare Improvement Unit, Clinical Excellence Queensland.


The purpose of the Telehealth Advisory Group (TAG) is to provide timely operational and strategic advice to Clinical Excellence Queensland’s Telehealth Governance Committee.

See the Draft Terms of Reference > The Terms of Reference will be approved at the first meeting of the Telehealth Advisory Group.

Role of the consumer

The role of the successful applicants will be to attend all TAG meetings and to actively participate in all Advisory Group activities such as pre-meeting reading, discussions, provision of feedback and advice.   In this capacity, Health Consumers will join with telehealth users and subject matter experts from across the state and will be invited to share the consumer experience as active participants and contribute to recommendations to Clinical Excellence Queensland’s Telehealth Governance Committee.

Who is it for?

This opportunity would suit a consumer or carer representative:

  • With at least 6 months’ committee experience, either at the Hospital and Health Service, or Statewide level.
  • With an interest in the delivery of health care via technology
  • Who has accessed or cared for someone who has received virtual care or telehealth
  • Who has been offered telehealth but not yet accessed it

We welcome people living in rural and remote areas across Queensland and Aboriginal and Torres Strait Islander consumer representatives to apply.

Time and location

The TAG will meet no less than four times a year.  It is anticipated the first meeting of the TAG will be held in the week starting 19 October 2020 with the final date to be confirmed based on member availability.

Meetings will be held via videoconference – details of which will be sent to the participants a minimum of one week prior to each event.

Remuneration and Support

Consumers will be remunerated for their time in line with Health Consumers Queensland’s remuneration position statement.

$187 per meeting 4 hours and under* (*Covers pre-reading)

Support and information will be provided by Telehealth Support Unit Team.

How to apply

Please complete this consumer application form and return to [email protected] by 9am Monday 12 October 2020.

For assistance please contact Health Consumers Queensland via [email protected] or by phone on 07 3012 9090.