Fundamentals of Consumer Partnerships for Qld Health Staff

Fundamentals of Consumer Partnerships for Qld Health Staff

Get a deeper understanding of consumer partnerships in health. Understand your role as health staff in supporting effective consumer partnerships. Co-presented with an experienced consumer who will share their insights and experience in consumer partnerships in health.

Tuesday 30 November and Wednesday 1 December, 1.00pm

Who can participate?

  • For any health staff who has been partnering with consumers and wants to strengthen their partnerships
  • Open to all Queensland Health staff regardless of your experience with consumer partnerships.

What will be covered?

Day 1 – Theory and background.

  • Fundamentals of consumer partnerships.
  • Drivers of consumer partnerships.
  • Consumer and Community Engagement Framework.

Day 2 – Tips and strategies on how to partners effectively.

  • Planning for consumer partnerships.
  • Preparing consumers and staff for successful partnerships.
  • Staff qualities needed for effective partnerships.

What are the benefits of participating?

  • Deeper dive into fundamentals of consumer partnerships.
  • Opportunity to ask questions and have discussions with experienced consumer co-presenter and Health Consumers Queensland Engagement Advisor.
  • Training split into two sessions.
  • Attend what is relevant and you can make up missed session another time.

Session structure and delivery

  • 2 x 90 min hour online sessions.
  • You only need to register once to attend both sessions. Attendance of both sessions completes the training.
  • Delivered via Zoom Meetings.**
  • You will need access to the internet and a device with a camera and microphone to participate in this online training.


**Zoom and Qld Health Policy
As Queensland Health Staff, you are not able to use Zoom to initiate calls/meetings; however, you are able to use it to access training when the call is not initiated by you. In this instance, the session will be initiated by Health Consumers Queensland