Training and Skills Building
Health Consumers Queensland works alongside consumers and health staff to drive meaningful and respectful partnering to improve and influence health services and systems.
Our Training and Skills Program is designed for all health sector staff, working across service and system levels. We encourage involvement regardless of your experience and where you may be in your consumer partnering practice.
Our training sessions and learning opportunities are designed to be inclusive and supportive so all people participating feel confident to discuss experiences, challenges and share ideas for partnering.
What do we offer?
The Training and Skills Program continues to evolve in response to sector needs, as well as experiences and insights from the Consumer Representative community. HCQ is currently refreshing our suite of offerings, with further opportunities to be added to the training sessions listed below.
Foundations of Consumer Partnerships for Qld Health Staff
Who can join our training?
Training is free of charge for consumers and Queensland Health staff who are members of our network.
Don’t work for Queensland Health but would like to do the training? Read more >
Current training
Training for Qld Health staff
Health Consumers Queensland is pleased to invite staff of Queensland Health to our newly revitalised training program.
Advanced Consumer Partnerships
24 July 2024
10am-11.30am online
Build upon your foundational understanding of consumer partnerships. This training will drill down to the finer points of developing strong and successful consumer partnerships, from navigating challenges to moving to the next level of engagement, and will give you practical steps to review the health of your partnership along the way.
This training session is open to Queensland Health staff who have completed the Foundations of Consumer Partnerships training session or similar.
Foundations of Consumer Partnerships
13 August 2024
10am-11.30am online
Add to your knowledge and increase your confidence to partner. Discover the basics of consumer partnering, the key to developing a strong foundation for your partnerships, and how to measure your success.
By participating in this program you will:
• Build a solid understanding of the basic elements of consumer partnerships
• Understand the why and how of developing productive and respectful partnerships with consumers
• Learn the theory and background of partnering with consumers, and explore the ideas that underpin this essential way of working.
This training session is open to Queensland Health staff regardless of experience in consumer partnerships.
Thanks, it has been really comprehensive and many of my thinking or questions were covered in your presentation. Well done on inspiring broad engagement.
The webinar was brilliantly run. Thank you HCQ.
Really fabulous overview of what it means to be a consumer health rep and the possibilities for contributing. I’m really looking forward to the next session.
Thanks for today’s training. Chanelle and Suzanne did a great job of making the session engaging and informative.
It was an excellent session which felt very agile to the size of the group. The lived experience of [the consumer presenter] was also excellent and quite eye-opening to better highlight the inequalities, lack of health literacy and challenges.
Absolutely amazing! Working together and hearing different perspectives was great.
Great job. Really lovely safe way of learning about consumer engagement.
Really fabulous overview of what it means to be a consumer health rep and the possibilities for contributing. I’m really looking forward to the next session.