Closing date: 9am, Monday 8th February 2021

Queensland Health is seeking two consumer representatives to join its Website Transformation Advisory Group. The representatives will provide consumer perspectives on the transformation project, which includes the following website properties.

Department of Health Departmental information
Qld Government site Queensland Health public content
HHS sites Hospital and health Service sites
Campaign sites e.g. Dear Mind campaign
Co-branded sites e.g. BreastScreen Queensland



The purpose of the Website Transformation Project is to deliver a better public health website network for patients, the public, clinicians, staff and other stakeholders.

The purpose of the Website Transformation Advisory Group (“the Advisory Group” or “WebTAG”) is to provide governance, advice and guidance to the project team running the Project within Strategic Communications Branch (SCB).

Benefits of the project

Thousands of Queenslanders rely on Queensland Health’s online public health information each day. Our current website network delivers a poor user experience because it is outdated, disconnected and inconsistent. We are failing to live up to our audiences’ expectations.

The new public health website network will provide trusted content accessibly, responsively and consistently. The Project will:

  • give Queensland Health a leading digital presence within Queensland Government;
  • enable delivery of a coherent narrative across the System which reflects our culture, values and commitment to excellence; and
  • provide a new foundation for future internal initiatives, and a delivery channel for broader government web-based reform.

Who is it for?

We are seeking two consumer representatives who have a good grasp of the challenges experienced by a user of Queensland Health websites. It would be useful for the representative to be able to provide insights as someone who has experience as a patient or carer in the Queensland Health system. We are looking for rural/regional perspectives as well.

Read the Terms of Reference >

Find out more and apply >