Key topics in this issue:

  • System capacity is a concern for many consumers, with ramping, backlog of delayed treatments and screening, and underutilization of the surge workforce 
  • COVID Information is still challenging, although improved Consumer and clinicians are often not finding the information they need. 
  • Complacency: There is a perception that the public consider Omicron no more dangerous than a cold, and this is leading a relaxation of precautions.  

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