Our COVID Response

At Health Consumers Queensland we have never seen the health system work this hard and this collaboratively to care for its consumers.

The challenges for Health Consumers Queensland and Queensland Health mean we need to work closely together to ensure consumers are brought in at the right time to influence plans, and public-facing communications and directives.

Here we update you on the latest work with consumers and staff and share how consumer input is impacting how Queensland Health supports and informs Queenslanders around COVID-19.

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Latest updates

HCQ COVID-19 update: August 2021

With parts of Queensland in lockdown against the Delta variant for the first time, a public health system under extreme pressure and an acceleration in the vaccine rollout,  HCQ has focused on listening to consumers and carers and staff. We moved mindfully and acted swiftly and strategically to maximise the impact of our small team and the voices of consumers, to help keep Queenslanders safe and well.

Amplifying your voices across the public health system during lockdown

We know there are so many issues for health consumers and the system to navigate during an outbreak . We held a Consumer Conversation to ask how the latest COVID-19 outbreaks in Queensland were affecting you and your health. We also heard from members of our CAG and Youth Reference Group and consumer representatives, consumer, disability, aged and palliative care and culturally and linguistically diverse NGOs to find out how they’ve been impacted by the lockdowns, regional cases and concern about spread.

This is what you told us and what we shared with the public health system: August 2021 – How the latest COVID-19 outbreaks in Queensland are affecting you and your health.

 

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How are the latest COVID-19 outbreaks in Queensland affecting you?

How are the latest COVID-19 outbreaks in Queensland affecting you?

Friday, 6 August 2021
10.00-11.15am via Zoom

Health Consumers Queensland invites regular users of the health system from right across the State to talk about how the latest COVID-19 outbreaks are affecting you and your health. By sharing your experiences and solutions, we can identify the key issues and help shape the health system’s response.

Register >

After you have registered, you will receive a confirmation email with information about joining the conversation.

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The COVID-19 vaccine rollout – What’s working and what could be better

Last week, Queensland Health gave a record 80,000 doses of the COVID-19 vaccine.  This issues paper shares consumers’ most recent experiences of the rollout up until 22 June 2021 and includes your reactions to ATAGI’s latest revised recommendations for the Astra Zeneca vaccine. It also presents your ideas and suggestions about what needs to improve so that the roll-out feels well-run, safe and person-centred.

Read the issues paper >

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