First Nations’ Consumer Representative Opportunity: Patient Access Advisory Committee Member

Closing date: 9am, Thursday 4th February 2021.

The Department of Health is providing one (1) First Nations’ health consumer representative the opportunity to participate in the Patient Access Advisory Committee (PAAC) to help establish system-level performance oversight and monitoring of Patient Flow in Queensland Public Hospitals.

Purpose

The Patient Access Advisory Committee (PAAC) is a Tier 3 committee to provide strategic advice to the System Management Advisory Committee (SMC) on issues affecting consumer access to public acute health services and timely flow through the episode of patient care.

The primary functions of the Committee are to:

  1. Provide strategic advice to Queensland Health System Management Advisory Committee (SMAC) on strategies to support system-wide opportunities for improvement in patient flow, with the goal to improve access to care.
  2. Review and refine existing protocols to align to best practice and ensure safety and quality of service delivery is maintained.
  3. Understand key pressure points of patient flow in the system to target service improvement.

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Review a brochure to improve a chronic disease management service

Closing date: Thursday, 17 December 2020 

The Health Contact Centre, Health Support Queensland, Department of Health is providing  two health consumer representatives an opportunity to review a service brochure for the Self Management of Chronic Conditions program, formerly known as The COACH Program. It is a free telephone coaching program that supports people with:

  • Coronary heart disease
  • Pre-diabetes
  • Type 2 diabetes
  • Chronic Obstructive Pulmonary Disease (emphysema or chronic bronchitis)

Role of the consumer

The consumer is required to receive the brochure via email and to provide specific feedback on the design and content of the brochure in a written format such as via email feedback or tracked changes. This feedback will be incorporated into the final design and will influence the design of any future collateral.

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Host a Kitchen Table Discussion about the Mental Health Review Tribunal

Applications close at 4pm, Thursday, 21 January 2021

Health Consumers Queensland has an opportunity for eight consumers and/or carers to lead a consultation with their local community through a kitchen table discussion to learn about their knowledge of and/or experience with the Mental Health Review Tribunal (MHRT).

About the project

Health Consumers Queensland has been contracted by the Mental Health Review Tribunal (the Tribunal) to undertake consultation with Queenslanders about their knowledge of and experience with the Tribunal.

The primary purpose of the Tribunal is to review the involuntary status of persons with a mental illness and/or intellectual disability. The Tribunal also provides approval for the performance of electroconvulsive therapy and non-ablative neurosurgical procedures. The Tribunal is an independent decision-making body under the Mental Health Act 2016 and is not part of any health service or treating team. (more…)

Join the Statewide Trauma Clinical Network Steering Committee

Closing date: Monday, 11 January 2021

Clinical Excellence Queensland (CEQ) is offering one health consumer representative a unique opportunity to join the Statewide Trauma Clinical Network (STCN) Steering Committee as a member.

Clinical Excellence Queensland (CEQ) partners with Hospital and Health Services (HHSs), clinicians and consumers to drive measurable improvements in patient care through the continual pursuit of excellence. CEQ does this by identifying, monitoring and promoting improvements in the quality of health services delivered by service providers (both HHSs and private health facilities, globally and within Queensland), and supporting and facilitating the dissemination of best-practice clinical standards and processes that achieve better outcomes for our patients. For more information see https://clinicalexcellence.qld.gov.au/index.php/

Statewide Clinical Networks provide clinical leadership, expertise and advice to Queensland Health with the aim of improving consumer outcomes and experience. They work collaboratively across Queensland to develop and implement evidence-based practice in a coordinated way to achieve high quality healthcare. Find more information on the Statewide Clinical Networks here.

Definition of Trauma
For the purposes of the core work of the STCN, trauma is defined as any physical injury sustained by a physical mechanism. Although physical injury can be associated with emotional or psychological injury, the health consumer experience of the initial physical trauma journey is of most relevance within the STCN. (more…)

Review a service brochure for the Self Management of Chronic Conditions Program

Closing date: Monday, 14 December 2020

The Health Contact Centre, Health Support Queensland, Department of Health is seeking two health consumer representatives to review a service brochure targeted at the public and professionals for an existing service that is going through a re-branding process.

The Program

The brochure is for the Self-Management of Chronic Conditions Program (SMOCC), formerly known as The COACH Program. The program is a free telephone coaching program that supports people with:

  • Coronary heart disease
  • Pre-diabetes
  • Type 2 diabetes
  • Chronic Obstructive Pulmonary Disease (emphysema or chronic bronchitis)

The program helps patients to manage their condition and reduce the risk of future complications and avoidable hospital admissions. Telephone coaches are qualified health professionals who discuss treatment specific to the patient’s condition. This can include their health targets, treatments, and ways to manage their risk factors. (more…)

Join the Steering Committee for the Mental Health Act 2016 eLearning Package Review

Closing date: Monday, 11 January 2021

The office of the Chief Psychiatrist is seeking one (1) consumer and one (1) carer representative with experience of the mental health system in Queensland to participate on a Steering Committee which will be reviewing the training resources used to train clinicians in executing their functions under the Mental Health Act 2016.

A project to review the current Mental Health Act (MHA2016) eLearning package is currently underway and is anticipated to require a phased approach spanning a 2 to 3 year period. Due to the nature of the project and the statewide impacts, the Steering Committee will provide a consistent approach to the management of the project while ensuring transparency.

The Steering Committee will act as overarching governance of the project to ensure the end product is fit for purpose. The purpose of this document is to define the roles and responsibilities of the Steering Committee for MHA2016 eLearning review. (more…)

Join the Mental Health Act 2016 eLearning package review Community of Interest

Closing date extended: Thursday, 28 January 2021

The Office of the Chief Psychiatrist (OCP), Mental Health Alcohol and Other Drugs Branch, is seeking consumer and carer representatives with experience of the Queensland mental health system to participate in a community of interest for the review of the training resources utilised to train clinicians in executing their functions under the Mental Health Act 2016. This training resource is also available to the broader community.

A project to review the current Mental Health Act eLearning package is currently underway and is anticipated to require a phased approach spanning a 2 to 3 year period.

It is anticipated that the community of interest will establish a pool of applicants that the OCP can engage to provide feedback on specific topics and resources over a three-year period. This feedback will inform the gradual redevelopment of the educational package by opting in or out of activities as they arise. Activities will vary and may include:

  • Surveys
  • Content review and development
  • Input into color schemes, infographics and pictures
  • Collaboration on scripts, scenarios, videos and/or other interactive resources
  • Other activities as they arise.

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Learning about your knowledge, experience and understanding of unplanned pregnancy

Closing date: 4pm, 16 December 2020

Health Consumers Queensland is offering three consumers who identify as Aboriginal and/or Torres Strait Islander, the opportunity to lead consultation with your local community on their knowledge, experience and understanding of unplanned pregnancy.

About the project

Health Consumers Queensland has been contracted by Children by Choice to facilitate three community discussions across December and January to hear about your knowledge, experience, and understanding of unexpected or unplanned pregnancy.

Children by Choice is a non-profit organisation funded by the Queensland Department of Child Safety Youth and Women to provide information, counselling, and referrals to anyone experiencing an unplanned pregnancy in Queensland. They provide non-judgmental, all options decision-making counselling discussing parenting, alternative care arrangements, adoption, and abortion, as well as information and referrals for Queenslanders through their free state-wide phone line, via videoconference, and in person at their Brisbane office. (more…)