Expression of Interest: Have a voice in improving the way people are cared for in a medical emergency

Closing date: close of business on Tuesday, 31 March 2020

Apply now

The Emergency Medicine Foundation is inviting a health consumer representative to influence and promote positive patient, family, consumer and community experience and outcomes for emergency care.

 

The Emergency Medicine Foundation is a small yet dynamic non-profit:

  • funding innovative Australian research to improve patient care in a medical emergency
  • dedicated to translating research outcomes into real and practical benefits, which help save lives in medical emergencies
  • supporting emergency health professionals – doctors, nurses, paramedics, retrieval staff and allied health professionals and work with hospitals, patients, government, NFP organisations and the wider community
  • delivering better and more effective health services through research to improve healthcare, health outcomes, save lives and money.

Role of the consumer

This is an opportunity to:

  • To partner with a unique non-profit organisation to promote positive patient, family, consumer and community experience and outcomes from emergency care, through robust research and making change happen.
  • Lead and engage with their Board and Executive to help shape the future of EMF.
  • Be a guiding voice for an organisation that has limited consumer involvement and take it to a place where the consumer voice is pivotal, underpinning the work they do.
  • As the first consumer representative with EMF, this role will shape the future of consumer partnering and EMF’s future. In many ways the role will be shaped by you, and may include attending meetings, providing advice on documents – such as strategies and research initiatives, and also representing the organisation.

Who is it for?

The ideal candidate:

  • You don’t need to be research savvy, but you must be an experienced consumer representative.
  • You will be confident working and communicating with healthcare professionals, board and executive members.
  • You enjoy being part of a small, values driven, dynamic team.
  • You will have the ability to think strategically and clearly articulate your feedback in person, by phone or online meetings.
  • Strong consumer voice with a flexible approach that will help EMF shape its future.
  • Consumers located in rural, regional and remote communities are very welcome and highly encouraged to apply (access to meetings will be supported by online video conferencing).

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EOI Carer Representative for Adolescent Extended Treatment Centre Steering Committee

Expression of Interest for  

Adolescent Extended Treatment Centre Steering Committee: Carer Representative 

Carers with experience or interest in child and youth mental health are invited to submit expressions of interest for a representative position on the Adolescent Extended Treatment Centre Steering Committee. 

About the Project

The Department of Health is committed to ongoing engagement and participation of health consumers following the Government’s response to the Barrett Adolescent Centre Commission of Inquiry report 

As part of the 2017-18 State Budget, the Government committed to deliver a new Statewide Adolescent Extended Treatment Centre (AETC) on The Prince Charles Hospital Campus, to be owned and operated by Children’s Health Queensland Hospital and Health Service (CHQ). 

CHQ, in collaboration with the Department of Health, other key Government agencies, and health consumers, has established an AETC Steering Committee to ensure effective governance of the AETC commissioning process.  A carer position on the committee has recently become vacant.  

Committee Membership

The Committee is to ensure advice and direction is provided to support timely and successful delivery of the AETC, and the necessary systems and processes to deliver a quality, safe, and inclusive mental health service.  The Committee is chaired by Frank Tracey, Chief Executive, Children’s Health Queensland, and meetings are held on a monthly basis. 

There are currently two consumer and two carer representative positions on this committee. This EOI is for a vacant carer representative position. 

Apply Now

Role of the consumer

Health Consumers Queensland is working closely with Queensland Health, the Barrett community of former patients, family, friends, young mental health consumers, and carers in Queensland to make sure consumer and community needs are considered during the establishment of the new AETC.  

In addition to sharing experiences from a carer or family member perspective, carer representatives will:  

  • Provide information and feedback to the group 
  • Provide direct advice to inform developing solutions/decision making 
  • Provide feedback to be considered and influence future solutions or decision making

Who is it for?

Carers with experience or interest in child and youth mental health

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Application for Consumer Representation at the Allied Health Professions’ Office of Queensland Strategy and Planning Forum

 

Allied Health Professions’ Office of Queensland

The Allied Health Professions’ Office of Queensland is inviting two (2) consumer representatives from the HCQ network to a one-day strategy and planning forum being held on Thursday 20th February, 2020. 

This event is being run by the Allied Health Professions’ Office of Queensland, Queensland Department of Health.  The Office plays a key role in the development, implementation and evaluation of strategies to ensure an appropriately skilled allied health workforce to meet the current and future health service needs of Queensland.  There are over 9000 allied health professional and technical staff working in Queensland, who work alongside doctors and nurses to provide optimum health care.  Further information about the organisation can be found on their website https://www.health.qld.gov.au/ahwac

Closing date: 8.00am, Monday 17 February 2020

Apply now

Purpose

The main topics for discussion at the strategy and planning forum are:

  • Workforce planning for new models of care led by allied health
  • Clinical education and training
  • The allied health research strategy

The forum will bring together Queensland Health allied health leaders and key stakeholders from across the state including representatives from audiology, dietetics, occupational therapy, physiotherapy, psychology, social work, speech pathology.  There will be approximately 60 people present.  Tables will be set up with a maximum of 8 people to a table to enable small group discussion.

Role of the consumer

The role of the successful consumers will be to attend the planning day, actively contribute to the small table discussions and provide advice from a health consumer/carer perspective to inform planning decisions.

Who is it for?

Preferably the consumer representatives would have received allied health services and possibly been treated by allied health new graduates/students or even been part of a research project as part of their treatment.

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Steering Committee Member for the Joint Regional Mental Health, Alcohol and Other Drugs Plan

Closing date: Close of business Monday 10 February 2020

The Darling Downs West Moreton Primary Health Network is inviting two health consumer representatives to participate on the Steering Committee for the implementation of the Joint Regional Mental Health, Alcohol and Other Drug Implementation Plan (The Plan). The PHN is seeking health consumers with lived experience, one in mental health and one in alcohol or other drugs services. 

Apply  now

About Darling Downs West Moreton PHN

The Darling Downs West Moreton Primary Health Network (PHN) is a not-for-profit organization that works to improve primary health care services in our communities. We do this in partnership with community organisations, health care providers, hospital and health services, and state and federal governments.

We are committed to working with these partners to ensure we fund programs and services that best build healthier communities. We bring together GPs, general practice staff, allied health professionals, hospital and health services, Aboriginal medical services, community service providers, Elders and community members to identify the services that are needed the most, and then we fund programs and services based on these needs.

We also support primary health care providers, like GPs, practice managers, practice nurses and allied health professionals, to improve the care they provide to their patients.

Purpose

The Joint Regional Mental Health, Alcohol and Other Drug Implementation Plan (The Plan) ensures that the Darling Downs and West Moreton region is best placed to adapt to the changing needs of our communities. We recognise that we are stronger together and working collaboratively we can effect change for those that are most vulnerable in our communities. The Plan Steering Committee will support implementation of the plan toward integrated delivery of mental health and suicide prevention services and drug and alcohol treatment services within Darling Downs and West Moreton communities.

The Steering Committee will oversee implementation of the Regional Plan for mental health, suicide prevention and alcohol and other drugs in 2020 and 2021.

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Expression of Interest: Primary Clinical Care Manual 11th Edition Editorial Committee Rural and Remote Health Consumer Representation

 

The Rural and Remote Clinical Support Unit (RRCSU) is inviting two health consumer representatives to participate on Primary Clinical Care Manual 11th Edition Editorial Committee. 

Closing date: Thursday, 20 February 2020

Apply now

Rural and Remote Clinical Support Unit (RRCSU)

The RRCSU, a part of Queensland Health, located in Cairns, was formed in 2012 as a part of the implementation of the Hospital & Health Boards Act 2011. The mandate of the unit is to provide support services to the four rural Hospital and Health Services (HHS) (those being: Torres and Cape, North West, Central West, and South West HHSs). The RRCSU is funded from the Queensland state-wide funding pool and is hosted by Torres and Cape Hospital and Health Service (TCHHS). Under the TCHHS Service Agreement the RRCSU may provide support and services more broadly than these four HHSs.

 

The unit currently provides a suite of clinical resources (the Primary Clinical Care Manual, PCCM, the Chronic Conditions Manual, CCM and the Rural and Remote Emergency Services Standardisation Guidelines, RRESSG) for use across a broad range of clinicians in rural, remote and austere settings. The unit also provides blended and online training, clinical credentialing, credentialing audit, medical employment support services, IT support services, graphic design and special projects.

 

Other clients of the RRCSU include; Children’s Hospital Queensland, Central Queensland HHS, Not-for-profits across the country including, but not limited to; Gidgee Healing and Apunipima Cape York Health Council, all branches of the Defence Forces, and the Department of Health and Human Services in Victoria. Support is available to these services on a user pays basis.

 

The Primary Clinical Care Manual (PCCM)

The PCCM is a clinical resource that provides authorisations and guidance to clinicians when delivering primary health care. A wide range of clinicians use the manual. The PCCM contains abbreviated clinical guidelines and protocols to support the delivery of best practice care. These authorisations and guidelines relate to use of the PCCM in rural, remote and austere settings.

 

Clinicians authorised to use the manual include; Medics, Nurse Practitioners, Medical Officers, Registered Nurses, Advanced Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners (ATSIHP) and Indigenous Health Workers (IHW). The manual is used by numerous organisations across Queensland, in rural and remote Victoria, and all branches of the Australian Defense Force.

 

The PCCM Editorial Committee

The role of the PCCM Editorial Committee is to:

  • Confirm that proposed PCCM content aligns to the needs and expectations of consumers and clinicians in rural and remote primary care and austere settings
  • Confirm that proposed PCCM content is appropriate for use in rural, remote and austere settings
  • Confirm that PCCM content is presented in a form that is easily referenced, useful and usable
  • Confirm that proposed PCCM content is suitable for use by Aboriginal and Torres Strait Islander Health Practitioners, Authorised Indigenous Health Workers, Registered Nurses, Advanced Practice Nurses, Nurse Practitioners, Midwives, Medical Practitioners and Defence Force Medics
  • Confirm that PCCM content is ready for governing body authorisation and publication.

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Host a Kitchen Table Discussion about Queensland Health websites

Health Consumers Queensland is offering 16 consumers and carers from across Queensland the opportunity to host a Kitchen Table Discussion and lead consultation with their local community  to hear what Queenslanders think about Queensland Health websites (including www.health.qld.gov.au) and how they can be improved for consumers.

 

Closing date: 5pm Friday 14th February 2020

Apply now

Background and purpose

Queensland Health has contracted Health Consumers Queensland to undertake this consumer consultation.

Every day, thousands of Queenslanders visit a range of Queensland health websites (including  www.health.qld.gov.au and public hospital sites) to find public health information and services. Queensland Health needs to ensure that the quality of the sites is high so that Queenslanders can access health information quickly and efficiently. With over 50 sites within the Queensland Health website collection, it’s important that people can find what they are looking for.

In 2019, Queensland Health Strategic Communications Branch established the Website Transformation Program to improve the experience of people using Queensland Health websites. The program will focus on the needs of Queenslanders who access online information and services from Queensland Health.

The Queensland Health Website Transformation team is working with Health Consumers Queensland to undertake “Kitchen Table” consumer consultations. This will help the team hear directly from people about their experience using Queensland Health websites and let them know how they could be improved.

In this way, a range of stakeholders including health consumers, carers and the general public will help shape the website transformation project.

The discovery process will help the team identify:

  • “what works” and “what doesn’t work” for community members accessing the website;
  • what sort of design features people can relate to;
  • how Queenslanders can best find the health information and services they need;
  • how to create accessible pathways for users to navigate all Queensland Health websites; and
  • the sort of relationship people want to have with Queensland Health as a trusted source of information.

A better Queensland Health web presence should increase the efficiency of information and service delivery to users.  Improved engagement with the community enabled by the websites will support Queensland Health’s vision of “Healthier Queenslanders.”

About the project

The consultation will involve kitchen table discussions being held in each of the 15 Queensland Hospital and Health Services (HHS) regions, and Children’s Health Queensland. If you are a consumer or carer in one of the HHS regions and would like to host a kitchen table discussion, we welcome your application:

  1. Children’s Health Queensland
  2. Torres and Cape
  3. Cairns and Hinterland
  4. Townsville
  5. Mackay
  6. Central Queensland
  7. Wide Bay
  8. North West
  9. Central West
  10. South West
  11. Metro South
  12. Metro North
  13. Sunshine Coast
  14. Gold Coast
  15. West Moreton
  16. Darling Downs

Who are we looking for as Consumer or Carer Hosts?

Hosts will have knowledge of or have used a Queensland Health website, either  https://www.health.qld.gov.au , a local hospital website or another from the Queensland Health portfolio of websites.

We are also interested in hearing particularly from consumers who may not normally participate in consultation on healthcare. To achieve this, we are particularly looking for consumers and/or carers who can demonstrate they have strong links with their communities.

We will choose one host from each of the 16 Queensland Hospital and Health Service regions.

About Kitchen Table Discussions

Kitchen Table Discussions are community engagement sessions led by local people for local people. They allow individuals and small groups to participate in discussions at a time of day, and in a place, that suits them. The discussions enable health consumers, carers and community members who do not ordinarily participate in healthcare consultation to have their say in a safe and supportive environment.

Each Kitchen Table Discussion will be led by a Consumer Host with a strong community network and will invite up to 10 community members to a discussion in a location of their choosing. The Host guides the discussion with a set of questions provided to them and reports the outcomes back to Health Consumers Queensland.

Role of the Discussion Host

As the host, your role will be plan, coordinate and facilitate a once-only 90-minute discussion you’re your local network and community members. This includes:

  • Inviting up to 10 participants who would be interested in being part of the discussion on this important subject. They will be your local community connections (ideally, people who do not normally have their voice heard in healthcare).
  • Choosing a venue, time and date between 21st February and 13th March that works for your participants.
  • Host the session.
  • Complete and provide a feedback report to Health Consumers Queensland by 21st March 2020.

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National Consumer Opportunity to Lead Consultation with your Community on the Future State of Primary Health Care

Host a Kitchen Table Discussion with your local community members on what’s important to you in relation to primary health care.

Closing date: 7th February 2020

Please complete this application form and return it to [email protected] by 4.00pm on 7 February 2020.

About the project

The Consumers Health Forum of Australia (CHF), in collaboration with Health Consumers Queensland, is offering consumers and carers from across Australia the opportunity to facilitate a consultation with their local community on primary health care, and how we can deliver health care in the community that is accessible, convenient and keeps people well.

Primary health care is usually the first contact a person has with the health system and relates to health care received outside of a hospital setting. Primary care providers include your local general practitioner (GP), community nurses, nurse practitioners, allied health professionals, pharmacists, dentists and Aboriginal health workers.

CHF is contributing to the development of the Australian Government’s Primary Health Care 10 Year Plan, and we want to ensure consumer views are central to that Plan. We are undertaking a series of 12 Kitchen Table Discussions across the country to hear from consumers about what matters to them when it comes to primary health care.

 

About Kitchen Table Discussions

Kitchen Table Discussions are community engagement sessions led by local people for local people. They allow individuals and small groups to participate in discussions at a time of day, and in a place, that suits them. The discussions enable health consumers, carers and community members who do not ordinarily participate in healthcare consultation to have their say in a safe and supportive environment.

Each Kitchen Table Discussion will be led by a Consumer Host with a strong community network and will invite up to 10 community members to a discussion in a location of their choosing. The Host guides the discussion with a set of questions provided to them and reports back the outcomes to Health Consumers Queensland. Health Consumers Queensland will compile the responses into a set of consumer insights to help inform CHF’s input into the Primary Health Care 10 Year Plan.

 

Who are we looking for as consumer or carer hosts?

We are looking for 12 people to host the Kitchen Table Discussions from across all states and territories. We would like our hosts to have personal experience with or an interest in primary health care. We are also interested in representing the views of a range of consumers who may not typically have a say in healthcare. To achieve this, we are particularly looking for hosts who are consumers and/or carers and can demonstrate they have strong links with their communities.

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Youth Residential Rehabilitation Service Advisory Committee Member

Closing date: Friday 10 January 2020

 

QUEENSLAND HEALTH

The Mental Health Alcohol and Other Drugs Branch (MHAODB), Clinical Excellence Queensland of Health is seeking one mental health consumer representative and one carer representative to participate as members on the Youth Residential Rehabilitation Service (YRRS) Advisory Committee (the Committee).

We are seeking expressions of interests from:

  • A consumer with a lived experience of accessing a Youth Residential Rehabilitation Service or other child and youth mental health service in Queensland Health.
  • A carer with a lived experience of caring for a person who has accessed Youth Residential Rehabilitation Service or other child and youth mental health service in Queensland Health.

What is the Youth Residential Rehabilitation Service (YRRS)

The YRRS offers extended (up to 12 months) residential and rehabilitation support for young people aged 16-21 years with severe and complex mental illness impacting on their capacity to live independently in the community.

It is aimed at young people who require additional support and life skills to transition back to the family, community or independent living and are likely to benefit from extended care in a rehabilitative and residential environment in the community, 24 hours a day, 7 days a week.

The YRRS operates as a collaborative and integrated model and supports active engagement with a range of service providers to meet the mental health and well-being needs of the young person. Strong links are maintained with local Hospital and Health Services and other clinical and non-clinical community support services including; housing, cultural services, alongside education and vocational support which can be accessed to assist the young person to transition independently into the community.

There are currently five YRR Units (YRRUs) located across Queensland – two in both Townsville (Annandale and Aikenvale) and Brisbane (Aspley and Greenslopes) and one in Cairns. The YRRUs are operated by non-government organisations (NGOs) that provide non-clinical mental health care to the young person, including facilitation of a localised Life Skills program. (more…)