Issues Paper: Get Back to Basics

Issues Paper: Get Back to Basics

As the first month of 2022 draws to a close, Health Consumers Queensland continues to listen to health consumer and carers across the state of their experience of accessing, getting and receiving healthcare and information.

This week the key themes that have emerged from health consumers include significant concerns for people’s safety and wellbeing in Residential Aged Care Facilities, those locking down for long periods of time, and people with disability.

 A joint statement from consumers, community, clinician and unions was issued called for immediate action from both the Commonwealth and State governments to give priority access to key measures for people with disability. Read the joint statement here: Open Letter to Commonwealth and State governments calling for immediate actions – Queenslanders With Disability Network (

There is still widespread lack of access to RATs for those who need them most.

And getting the right, simple and easy to follow information on all things COVID when so much is changing so quickly.

  • Significant concerns about safety and wellbeing for people with disability and aged care residents
  • Communication gaps
  • Lack of access to RATs

Read the Issues Paper to understand the issues in more detail.

Join the Statewide Anaesthesia and Perioperative Care Clinical Network Steering Committee

Closing date: 9am, Friday 25 February 2022

The Statewide Anaesthesia and Perioperative Care Clinical Network (SWAPNet) is seeking one consumer representative to be a member of the Steering Committee. The SWAPNet is a broad, representative group of multidisciplinary clinicians that provide input into and influence key decision makers and health services in Queensland.

SWAPNet was established in 2007 to:

  • Identify and drive initiates to improve the quality, safety and effectiveness of anaesthesia and perioperative care in Queensland.
  • Provide expertise, direction and advice to the Department of Health in relation to anaesthesia and perioperative care related service planning and emerging issues at the local, statewide and national levels.
  • Develop an open and supportive environment for clinicians and consumers in relation to anaesthesia and perioperative care in Queensland.
  • Foster education and research in anaesthesia and perioperative care best practice.


Improve health outcomes for people living with or at risk of developing type 2 diabetes

Closing date EXTENDED: Monday 7 February 2022.

Do you have a passion and commitment to improving health outcomes for people living with type 2 diabetes or at risk of developing type 2 diabetes?
Have you been affected by, or have experience of type 2 diabetes, and are either currently accessing or have accessed the public health system?
Have you been advised by your doctor you have pre-diabetes or another condition which puts you at risk of developing type 2 diabetes?
For women, are you pregnant with gestational diabetes, or have you had gestational diabetes during any of your previous pregnancies?

Queensland Health invites consumers and carers to participate in a focus group about type 2 diabetes and the public health system for the Chronic Disease Prevention Systems Analysis Project on Thursday 17 February 2022 (two options are available on this day). The focus group will gather information and insights to improve Queensland Health’s understanding of what chronic disease prevention activity is currently happening, especially relating to type 2 diabetes, and, importantly, what could be possible or enhanced.


“There is no time” – What consumers have told us this week (17-21 January 2022)

From a system that doesn’t support people with any vulnerabilities, including those with a disability, to a growing sense that we’ve run out of time, both consumers and health staff want a plan forward rather than crisis management.

The key themes you raised during HCQ’s Thursday evening online Coffee & Connect session and other online engagement included:

• Access to care and care for COVID patients
• Testing
• Vaccinations
• On-going health concerns (not COVID-related)
• Long COVID
• Be open and transparent

Read the full summary here >

What‘s the information you need right now? What consumers are saying today?

Health consumers and carers identify key issues and give suggestions of key actions. Issues include:

  • Consumers online today were very worried. They feel like there is no plan.
  • They are very worried that people are going to die unnecessarily because there is no plan.
  • Current consumer experiences shared today include being unable to get food or medications in rural and remote areas.
  • Consumers want knowledge but underpinning this knowledge and information, they want reassurance that the government has got a plan particularly now so close to the peak.

<Click here to read more>