16 Jul 2021
Making decisions about health care is a daunting prospect for many. But this is set to become easier now that Queensland Health has adopted a set of communications principles which will underpin a new approach to support value based health care and consumer decision-making. These principles are the key outcome of the Helping Consumers with Decisions project which Health Consumers Queensland undertook for the Strategic Communications Branch earlier this year. (more…)
16 Jul 2021
Health Consumers Queensland is delighted to announce the launch of the Inform My Care website
We are proud that this shift towards greater transparency has happened in Queensland, with Queenslanders, for Queenslanders. Queenslanders are the first and only people in Australia who can now compare services available at both public and private health facilities and residential aged care facilities (including maternity models of care) in one place. We can compare staffing ratios, hospital acquired complications, wait times, patient reported outcomes and more.
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16 Jul 2021
HCQ’s Youth Reference Group (YRG) have set a new bar for engagement after their presentation to Queensland Health’s Senior Leadership Forum (SLF) which is chaired by Dr John Wakefield, Director General, received broad support from Chief Executives and Deputy Director-Generals right across the system.
Anja, one of the YRG members explains: “Breanna, Lachlan and I had the honour of presenting to the Queensland Health Senior Leadership Forum on 13th July to encourage investment and commitment into amplifying the youth voice across Queensland. We presented the work of the Youth Reference Group (YRG) which has worked collaboratively to develop the Youth Engagement Framework. (more…)
16 Jul 2021
Three cheers for our Engagement Adviser, Leonie Sanderson, whose time with HCQ came to an end in June.
Leonie joined us in 2016 for a five year journey as the dedicated bridge and builder of trust between families and the government to support the implementation of the recommendations from the Barrett Centre Inquiry. With over 20 years of experience working in the consumer, engagement and community space, a background in youth engagement, and a compassionate and person-centred approach, she was perfectly placed to support these relationships and help develop a shared vision for what mental health services and care for young people could look like.
Jacaranda Place, Brisbane’s extended adolescent treatment centre offering in-patient care, step up-step down facilities and day programs is the result of this work and is now a world class model of care and facility for young people with complex and chronic mental health conditions. Not only does it represent a much-needed investment in mental health services for young people, it is also, thanks to Leonie’s contribution, a brilliant example of the power of genuine co-design.
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16 Jul 2021
In 2018, Health Consumers Queensland was engaged by Queensland Health to provide a consumer perspective on the provision of health services in prisons. In 2021, the Queensland Health Office for Prisoner Health and Wellbeing engaged HCQ again to revisit the same seven correctional centres to hear from prisoners in secure, mainstream and protection to learn what has changed and what needs to be improved in relation to their health care. (more…)
